Digicel needs to come clean with illiterate landowners
23 December 2018
A FORMER DIGICEL EMPLOYEE*
PORT MORESBY -Since Digicel Singapore Pte Ltd came to Papua New Guinea in 2012, its main revenue source has come from the establishment of mobile telephony towers all over the country.
Mostly the towers have been constructed on customary land owned by the people of PNG.
Digicel PNG goes into villages with a contract form for landowners to sign approving the erection of a mobile tower. When signed, the contract becomes a legal agreement binding the two parties.
The only difference between these contracts signed throughout PNG is the rental to be paid to landowners which is predicated on where the mobile tower is located. If the tower is situated at a remote location, the rental will be lower than if it is in an urban centre.
While acquiring land for the towers, Digicel PNG was known to have acquiescent third parties sign contracts without the consent of the true landlords. It is possible Digicel did not know this.
This gave illegitimate persons access to rental payments. It can be relatively easy to mislead illiterate and legally ignorant village people.
In circumstances where rent is deviated to third parties it is also possible for part of the rent to make its way into other corrupt payments. I believe I have evidence that this has happened within Digicel PNG.
I was in a position to observe this for a long time and I believe it is still going on today.
As a result there are many landowners from all over PNG who have discovered they are not receiving payment for the use of their land. When provincial Digicel offices say they cannot handle the issue or if they ignore complaints, landowners sometimes travel to Port Moresby to raise the issues at Digicel head office.
Here they are provided with many reasons why they are not eligible to receive rental payments.
The landowners are often asked, “Do you have any agreement in place?” The Digicel officers know very well that the landowners do not have the agreement as they have already signed a contract with another party.
The landowners of course respond “no” and are told "you must present the contract agreement to get payment and if you do not have the contract you are not the legitimate landowner”.
This process is repeated with all landowners as they seek to establish their rights.
Digicel PNG has also seems to have found another way to circumvent landowners who have a contract. They pay them just part, perhaps half, of what is supposed to be paid every six months.
Let me give you an example. Three landowners from Sepik, Morobe and Daru flew to Port Moresby to unearth information regarding why their rental payments had not been received.
After some time seeking answers, they were sent off with a promise that the money would soon be paid into their bank accounts. No payment was made.
Whenever the landowners checked, they were told “next week the money will be paid”. Eventually they flew to Port Moresby again to raise the same issues and confront the staff face to face, but no senior manager would meet with them.
A junior employee was sent with a message “the payment will be made next month”.
Other people who do not have the money to come to Port Moresby just give up.
Most landowners, even if they have a contract, do not have the erudition to bring these matters to court. And in the few cases where they do, they rarely have enough money to pay for a skilled lawyer. So the entire process becomes too hard.
Every Tuesday and Thursday outside the Digicel Officer at Section 494, Allotments 1 and 2, Kennedy Road, Port Moresby, frustrated landowners wait for their claims to be settled.
They will wait in vain. These people require assistance to exercise their rights and to remedy the wrongs they believe have done to them.
The CEO of Digicel PNG needs to step in and ensure his organisation is entering legitimate contracts and dealing with landowners fairly and honestly.
Landowners deserve to have their rightful rentals paid. They deserve to have legitimate contracts honoured and illicit contracts reworked.
Instead of taking advantage of the unlettered, this organisation should deal with them honestly and fairly.
To remain silent on these issues is to sanction them. It is to condone poor ethics and worse.
* The Papua New Guinean author’s name is known but has been withheld at his request
Very true, Digicel is dealing badly with poor land owners in rural villages.
They also never pay the CPI which also part of the Agreement signed to pay annually as additional to the base rate.
It's best we waive the rate for 6 months to a monthly rate and for 6 months itself would multiply by 6. For instance, K5,000 per 6 months shall become K5,000 per month and 6 months payments is K30,000.
I urge all land owners across the nation (PNG) and all the rural Digicel tower land owners if we could stand up against this and be of one mind and remove Digicel properties unless they pay us our entitlements.
Posted by: Francis Laia | 11 May 2025 at 11:53 AM
Oh how sad is life in 2018! Corporate avarice beats corporate morality.
So often in the media we read of the apparent pillars of commerce being caught out in shady deals with shady elites all over the world.
Goldman Sacks, HSBC, Deutsche Bank, BHS, Libor fixing, Barclays while the big five accounting companies seem to have lost the plot about their role in auditing the bean counters, Capita, Carrillon, Enron, G4S, Haliburton, JP Morgan, UBS, Lehmans, Madoff…the list goes on.
When I was a young man the banks were considered the ultimate of integrity and their branch managers trusted to sign legal documents such as applications for passports.
Corruption seems to an infectious disease. It is visible in PNG where underlings of corrupt ministers want their piece of the nation’s wealth too by committing all sorts of frauds that now seem to be not about thousands but millions of kina.
I almost lost my little plot of land in Taskul to corrupt actions in the Lands Department. A scenario that is repeated nationwide.
Now I see the government acquiescing in the oilygarch cartel that is grabbing more of PNGs already cheaply produced LNG away from Gulf landowners at the same time allowing new mines to further pollute the oceans surrounding the nation with filthy submarine tailings.
Surely someone in the labyrinth of Waigani can read some of the millions of web pages listing the undesirable stories about these multinationals suborning elites all over the world and causing environmental damage even death in the furtherance of more and more excessive profiteering.
As it’s Christmas I guess God sits back on his throne to reflect on what is happening down on Earth. Does he think, "OMM (Oh My Me), not again? I have given them enough of everything even for a few billion more to live comfortably but they are at it again.
"They just cannot stop their greedy lifestyles. Surely I should think of Plan-B or Plan-C? What should it be this time? A 2nd Flood or a massive meteorite? Let them have their last Xmas!"
Happy Xmas Masta O'Brien.
Posted by: Arthur Williams | 23 December 2018 at 11:13 PM
Value to local communities is by now likely well understood. Hell's bells, damage no infrastructure.
Value to legal corporation, company, current shareholders and controller, is in a 'please explain'.
Valued worldwide, this topic, this blog, this Christmas is fairly on fare. Be no scrooger, Ebonezer!
Is not each installation founded as it were on 'Eben Ezer' (Hebrew for 'Stone of help') ?
Posted by: Lindsay F Bond | 23 December 2018 at 01:04 PM
Turn off the power supply at each tower until Digital pay. Under no circumstances do any damage to Digital's tower or equipment.
The ultimate owner is an Irish national. He will quickly get off his arse and address the matter. That is, he will pay up.
Posted by: William Dunlop | 23 December 2018 at 09:32 AM